Attachment uploading not working on some pages

Help / Discuss
#1

Hi team!
I have problem with attachments in some pages in version 14.5 (local installation with tomcat 9, SLES 15-SP3).

Attachments (while editing page, making link and upload file from CKEditor) works fine in page with address
https://ip:8443/xwiki/bin/view/Информационные%20системы/XWiki/

But it do not upload from page with address
https://ip:8443/xwiki/bin/view/Базы%20данных/Oracle/1_Задачи/Чистка%20SYSAUX/

Does CKEditor attachments uploader sensible to the length of URL or to the characters in URL?

Best regards, Vadim

#2

Hi!

How can I debug uploading from CKeditor?

#3

Do you have this problem only when uploading attachments from the WYSIWYG editor or does it reproduce also when using the Attachments tab at the bottom of the page in view mode?

#4

Hi Marius!

Thank you for testing suggestion. You really got it - this is not CKeditor error, upload from page in view mode also does not work, but it gives me no error while uploading, i took a screenshot:

изображение

This is tomcat issue? How can I find the reason?

#5

Another test: file with name “Doc ID 1563921.1 ++++++.html” (spaces and pluses in name) under page view mode uploads ok, but got name “Doc ID 1563921.1 .html” (spaces instead of pluses in name)

#6

And finally observation: a file named “Doc ID […skip…] and indexes ++++++.html” was indeed uploaded, BUT it’s name was changed to “Doc ID […skip…] and indexes .html” (pluses changed to spaces, renderer do not show here several spaces), and it became a NEW VERSION of the file “Doc ID […skip…] and indexes.html” (filename without spaces at the end) which was uploaded earlier.

This confused me because the name of the attached file and the filename in the link became different (and link points to unexisting file), so I thought the file was not uploaded.

How can I configure the upload mechanism to not change the file names?