Can send emails but there are not emails when mentioning a user

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1

Hello,

so we are using xwiki for a couple of days now. Everything works fine so far. I also got the mailing to work. I can send articles/documents to a user. This works fine. But mentioning any user will not send a mail.

I’ve checked the user settings and everything concerning notifications is turned on. I’ve checked the xwiki.properties inside the docker container and the email notifications setting is also on.

Is there anything else I can check? I’ve restarted the docker container more than once but I can’t figure it out.

Thanks!

Jens

2

Hi,

that’s obvious but I guess you double checked that the user you mentioned have setup their email adresss in their profile? Also you double checked the administration settings regarding emails: I guess you did if sharing a doc by email works.

Then are you sure the user you mentioned doesn’t block notifications on the page you mentioned them? If you can try with a test user having no custom notification settings it would be probably best.

Finally did you had a look in your tomcat logs?