Hey there,
we have Problem with our selfhosted Xwiki instance. Everytime we use a mobile Android device (Tablet, Smartphone etc.) the frontend shows an error message:
Translated into english it must be something like: You dont have the permission to view this document or perform this action.
I already found out that there must be a problem with the browser. We are using the latest Chrome Version 112.0.5615.101 and Xwiki 15.2. I tried it on a Firefox Browser and the error message won’t display.
Will there be a Bugfix for this issue? It is mandatory for us to use Chrome.
Kind regards,
Chris
Hi @chrisit4,
Are you sure this is a browser issue? It rather looks like you’re trying to access a document that you are not allowed to view. Are you authenticated on the mobile device?
Hi @acotiuga,
yes I am very sure. If I open up the same Link with the Firefox browser the message won’t show up.
Try to clear the browser cache, refresh the page or check the browser logs or event the server logs.
Thank you for your quick response! I already cleared Browser cache on several devices, refreshed the page and checked server logs (Nginx, Syslog, etc.). There is no error regarding Xwiki or access from the devices i used.
Hey,
I updated the Xwiki instance to Version 15.3. - The issue still remains.
I guess it has something to do with the direct link to our instance we provide our users. We make use of the basic access authentication. So we integrate the users credentials in that URL.
If I open up the Loginpage of our wiki and login with the same credentials I gain access to the frontend. If I use the URL with credentials in it, it won’t work.
Is there something I do wrong?