I had to back-peddle on an xwiki upgrade because the left navigation menu disappeared after the upgrade. Now I did read about a similar issue where what fixed it was clearing his browser cache (this was in 2017)…fair enough but this xwiki is in use by about 200+ people now using IE, Chrome, and Firefox. Has anyone come across a quick way to resolve this for everyone at once?
Yes there’s a way! Simply upgrade to a more recent version (I don’t know your version since you didn’t mention it but my guess is that it’s oldish) since it’s fixed there I recommend the LTS one, i.e. 10.11.8.
This issue is not yet fixed in XWiki 10.11.x LTS. So you still have to require all your users to delete the browser cache after each maintenance upgrade, or upgrade to a more recent non-LTS release (not sure which release is actually supposed to resolve the upgrade issue, IIRC it’s some 11.x version).
Addendum: This issue was tracked in Loading... and Loading..., and is supposed to be resolved with the latter (the first meanwhile being marked as a duplicate). It’s fixed from XWiki 11.1 on and I especially asked there if the fix could be backported to the then-new LTS release, which unfortunately according to @surli is not possible as the fix is too intrusive and might introduce regressions.
@vmassol: The current 10.11 LTS branch is still relatively new, what’s an LTS branch’s usual lifetime, so can you roughly estimate when we can expect a new LTS version which includes this fix?