As subject states. The Office Importer extension is available only to admins. To the regular user it looks blacked out. Is there a switch somewhere? I do not see any configurable options for the extension itself.
I reinstalled the extension but it is still the same.
For admins, The icon appears normal and you can import documents. For non-admin users, the icon is “blacked out”. I will see if I can do a screenshot real quick.
Ok sorry I got a little misinformation from the client. Apparently the icon itself is totally missing for anyone that is not an admin. If you log in with an account that is admin, you see the icon. If not, the icon is totally missing.
Do you have the “Page from Office” option when you are logged in as a simple user and you click on “+Create” button to create a new page? Also, did you restrict view right for simple users on the CKEditor code pages? For instance, can you view this page CKEditor.OfficeImporter when logged in as a simple user?