XWiki 17.10.3 - Users and groups not loading anymore in Admin-Panel

Help / Discuss
1

Hi,

Im unsure since when this doesn’t work anymore but seems like an update maybe broke it:
In Admin the Users and Groups don’t load and show a spinning icon indefinitely.
The New user / New Group - Buttons are shown.

Restarting the xwiki, using a different browser / admin-account did not work.

Do you have an idea on how we could fix this?

Thanks in advance and greetings from germany

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2

Hello I’ve just retested 17.10.3 and it works fine.

Maybe clear your browser cache just in case?

3

Hello,
Thanks you for your quick reply!
Yes, I have already tried that and just attempted it again, but it still didn’t work. My coworker also tried, and he encountered the same issue.

4

I don’t know what could be wrong.

Maybe you have some custom changes of these pages in your wiki? You could check that in the Extension Manager on the Flavor extension (do a diff), see https://extensions.xwiki.org/xwiki/bin/view/Extension/Extension%20Manager%20Application#HChanges

5

Hello, I have the same problem, user list is not loading. Addittionally attachments list doesn’t load in a page with attached images, perhaps is related to the same cause.

This started to happen after installing and then removing “Replication Application”, perhaps something is amiss in the uninstallation script.

XWiki Debian 18.0.1

6

I do have the same problem (“spinning icon”) after upgrading to 18.1.0
The problem occurs when viewing all users in the admin panel, also the attachments list won’t load in a page with uploaded files.

Are there any relevant logs that I could provide?

7

Update and Solved: In my case the issue was caused by custom HTTP Meta Info configured in:

Global Administration → Look & Feel → Presentation

I had added custom HTTP Meta Info there, and this prevented Vue from loading correctly in XWiki 18.1.0. As a result, I got the spinning icon when trying to view attachments, users, etc.

After removing the custom HTTP Meta Info, everything worked again as expected.

So if you see:

  • endless spinner in some admin/UI sections

  • browser console errors related to vue

…check whether custom HTTP Meta Info is configured in the Presentation settings.

1 Like
8

Wow @hias,
This worked! I removed the Meta Info and it works again!

Thanks you very much!

1 Like
9

Indeed, we created a UX regression in 17.4.0 with Loading....

See Loading... and Move default XWikiPreference UI elements to templates

We need to fix this.